Privacy Policy
Last updated: June 2025
ArcBuilt Metal Fabrication ("ArcBuilt," "we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information you provide through our website and contact forms.
Information We Collect
When you submit a contact or estimate request form, we collect:
- Full name
- Email address
- Phone number
- Project location / address
- Services requested
- Project description
- SMS consent preferences
How We Use Your Information
We use the information you provide to:
- Respond to your project inquiry and provide free estimates
- Send SMS notifications related to your project inquiry (if you opted in)
- Send promotional messages about ArcBuilt services (only if you explicitly opted in)
- Improve our services and communications
SMS / Text Message Communications
By opting in to SMS communications on our contact form, you consent to receive text messages from ArcBuilt. Message frequency varies. Message and data rates may apply. Reply
STOP at any time to opt out. Reply
HELP for assistance. For support, contact us at
info@arcbuilt.com.
We offer two separate SMS consent options:
- Transactional SMS: Notifications and updates related to your project inquiry.
- Promotional SMS: Marketing messages and offers from ArcBuilt.
Opting in to SMS is entirely optional and is not required to submit a form or receive a free estimate.
Non-Sharing of Mobile Information
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support of services — such as customer service or project management tools — is permitted solely for the purpose of fulfilling your request.
Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:
- With service providers who assist in operating our business (e.g., CRM platforms), bound by confidentiality agreements
- When required by law or to protect our legal rights
Data Retention
We retain your information for as long as necessary to fulfill the purposes outlined in this policy or as required by law. You may request deletion of your data at any time by contacting us.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt out of SMS communications at any time by replying STOP
Cookies
Our website may use basic cookies to improve functionality and user experience. We do not use cookies for advertising or cross-site tracking.
Contact Us
If you have questions about this Privacy Policy or how your data is handled, contact us at: